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Terms of Service

Last updated: September 24, 2026

These Terms of Service govern your use of the website located at http://nebula.gg and any related services provided by Agent Labs, Inc.

By accessing http://nebula.gg, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Agent Labs, Inc.

We, Agent Labs, Inc., reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on September 24, 2026.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or "mirror" the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Agent Labs, Inc. provides;
  • use this website or its associated services to generate, transmit, or publish any harassing, indecent, obscene, fraudulent, or unlawful material, including material generated by an agent, model, or endpoint you configure, and regardless of whose API key or credentials produce it;
  • use this website or its associated services for any business, activity, or content restricted or prohibited by our payment processor, including the categories listed at stripe.com/legal/restricted-businesses. These include pornography and other mature audience content (including literature, imagery, and other media) designed for the purpose of sexual gratification, and any artificial-intelligence generated content meeting that description;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorized advertising or spam;
  • harvest, collect, or gather user data without the user's consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Agent Labs, Inc. and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Agent Labs, Inc. at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to, or create through, our website and its associated services. We will never claim ownership of your content, but we do require a license from you in order to operate the services.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, worldwide license to host, store, reproduce, modify, run, and transmit your content, and to sub-license these rights to service providers acting on our behalf, in each case solely to the extent necessary to provide, maintain, and secure the services for you, and in a manner that is consistent with your privacy preferences and our Privacy Policy.

As between you and us, you own the output that agents generate for you through the services, and we claim no ownership of it. You are responsible for that output and for how you use it, including ensuring it complies with these Terms of Service and with the terms of any model provider or endpoint you configure. Output is produced by automated systems, may be inaccurate or unsuitable for your purposes, and may not be unique to you.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

SMS/MMS Communications

Agent Labs, Inc. may send SMS and/or MMS communications for conversational and informational purposes, but only with the prior express consent of the recipient.

Consent to Communications

When you opt-in to receive SMS/MMS communications from Agent Labs, Inc., you expressly consent to Agent Labs, Inc. sending you SMS and/or MMS messages for the purposes described in "SMS/MMS Communications". Agent Labs, Inc. does not charge any fees for these messages; however, message and data rates may apply, as determined by your mobile carrier.

Opting Out of SMS/MMS Communications

To opt out of SMS communications at any time, reply with "STOP" or "UNSUBSCRIBE" to any SMS/MMS message we send you. If you unsubscribe from receiving text messages, there may be a short delay while Agent Labs, Inc. processes your request(s). During this time, you may continue to receive SMS communications from us. For assistance with opting out of SMS communications, please contact us at support@nebula.gg.

Liability

Our website and the materials on our website are provided on an"as is" basis. To the extent permitted by law, Agent Labs, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

This includes output generated by agents, models, or endpoints used through the services. Output is produced by automated systems and may be inaccurate, incomplete, or unsuitable for your purposes. You are responsible for reviewing output before relying on it, and for any action taken on the basis of it.

In no event shall Agent Labs, Inc. or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Agent Labs, Inc. or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Agent Labs, Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Agent Labs, Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Agent Labs, Inc. of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Cryptocurrency Mining

Users may not use the platform's compute resources, storage, or network bandwidth to mine, mint, or otherwise generate cryptocurrency or digital tokens of any kind, whether directly or indirectly, without explicit prior written approval. This includes but is not limited to:

  • CPU/GPU-based proof-of-work mining
  • Running mining pools or proxies
  • Deploying containers or scripts that facilitate third-party mining operations
  • Using compromised or unauthorized workloads for mining purposes

Enforcement: Violations will result in immediate suspension or permanent termination of the offending instances, and may result in account-level suspension or ban without refund.

Subscriptions, Payments, and Refunds

Automatic Renewal

Paid Nebula plans are billed in advance on a recurring monthly basis and renew automatically at the end of each billing period, at the then-current price of your plan, until you cancel. By subscribing on the web, you authorize Agent Labs, Inc. and its payment processor, Stripe, to charge your payment method on file for each renewal. If you started on an introductory offer, your subscription renews at the standard price of your plan once the introductory period ends.

Nebula Credits included with your plan are issued for the current billing period only. They do not roll over, and any unused credits expire at the end of that period, with your plan credit balance resetting at each renewal. Purchased Nebula Credits and Tool Credits do not expire.

Cancellation

You may cancel at any time from your workspace billing settings or through the Stripe billing portal linked from those settings. Cancellation stops future renewals and takes effect at the end of your current billing period; you keep access to your plan until then. You are responsible for canceling before your next renewal date if you do not wish to be charged for the following period.

If you subscribed through the Apple App Store or Google Play, that store bills, renews, cancels, and refunds your subscription under its own terms, and you manage it from your account settings in that store rather than in Nebula.

No Refunds

All payments are final and non-refundable, except as expressly stated in this section or as required by applicable law. Without limiting the foregoing, we do not provide refunds or credits for:

  • renewal charges for billing periods that have already begun, including where you forgot to cancel, did not intend to renew, or did not use Nebula during the period;
  • partial billing periods, including when you cancel or downgrade partway through a period, except for the automatic proration we apply when you upgrade your plan or add or remove seats or add-ons;
  • unused plan credits, which expire at the end of each billing period and do not carry over, along with seats, devices, or other plan features;
  • purchased Nebula Credits or Tool Credits, which have no cash value and cannot be exchanged or transferred; or
  • accounts suspended or terminated for a breach of these Terms of Service.

Canceling your subscription does not entitle you to a refund of any amount already charged, including charges for prior billing periods.

First-Payment Refund

If you subscribe to a paid plan for the first time and have not used it, you may request a full refund of that first payment within 14 days of the charge. A plan counts as used once any of its included Nebula Credits have been consumed. This applies only to the first payment of your first subscription, once per customer. It does not apply to renewal charges, plan upgrades, or purchased credits. If we issue this refund, your subscription is canceled and your workspace returns to the free plan.

Billing Errors and Unauthorized Charges

We will refund, to your original payment method, any amount we confirm was charged in error, including a duplicate charge, a charge made after you canceled, a charge for more than the price shown at purchase, or a charge you did not authorize. To request one, contact us at support@nebula.gg within 30 days of the charge and include the charge date, amount, and the last four digits of the card charged. Requests made after 30 days may not be eligible. Nothing in this section limits any rights you have with your card issuer or bank.

Any refund or credit we choose to issue outside of this section is at our sole discretion, applies only to that instance, and does not entitle you or anyone else to a refund or credit in the future.

Chargebacks

If you initiate a chargeback or payment dispute for a charge that is valid under these Terms of Service, we may suspend or terminate your account, and you remain responsible for all amounts owed.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

We may also suspend access immediately, and without prior notice, where we reasonably believe it is necessary to prevent harm, to stop prohibited content or activity, or to comply with a requirement of a payment processor, financial partner, or applicable law. Where we suspend without prior notice, we will notify you as soon as reasonably practicable.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of California, USA. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.